for a fast response
monitored 24 / 7
all day, every day
smoke & heat detector
included with our systems
enjoy peace of mind
Why Use Secure Homes Monitored Alarm Systems?
Unfortunately, many people only look at making themselves and their family secure once an incident has occurred.
Our customers benefit from the certain knowledge a Secure Home System can deter potential intruders – burglars always choose the easiest target.
Along with a visible and audible Secure Home monitored system, customers can choose to include Fire and Smoke protection as part of the initial installation, or as an add-on at a later date.
Customers can also feel an additional sense of security by adding Panic Button facilities to their system, allowing key holders to be notified in the event of an emergency. Where particular circumstances arise, the monitoring station will contact the appropriate authorities for assistance.
Our 24 hour monitoring station provides constant service 365 days a year regardless of time, day or night, reassuring our customers to feel safe and secure in their homes.
Authorised and regulated by the Financial Conduct Authority
Get in Touch
Call centre response to burglary at home of Daniel Jordan
Hello My name is Daniel Jordan and I was hit by a home invasion on the 6th September 2019. I awoke at 0617 with 3 (could be 4) persons in my bedroom shining a torch in my face and demanding where my gold was. I was able to get hold of my medical alert fob and pressed it with the effect that the persons left and the call centre contacted me to see if I was all right on learning that I was ok but had been robbed they asked if they should call the police I (very thankfully) replied yes. The police arrived at 0625 just missing the robbers who got away with £450 plus some male jewellery (only). The robbers left the house in a mess having sprayed “Mr Muscle” all over to kill DNA and fingerprint detection. I have already expressed my thanks on the telephone to various contacts at Secure Home Systems but was informed by the security agent that an E-Mail of my thanks would be appreciated, well here it is Many thanks to the help desk who were on that day it is much appreciated. Yours Daniel Jordan (now with a new security system installed today).
Mrs E Cant
Thank you so much again for you and your organisation have done to help us at a time when i was really wondering how i was going to cope. I really appreciate the fact that you have gone out of your way to help us keep the house secure. Kindness personified.
We as a family would like to thank Your staff Nigel Parry security adviser for introducing himself and explaining to us that the monitoring system we have needs to be upgraded as BT are moving onto fibre and our system will not work due to it being on copper, your service technical engineer Anne was brilliant in explaining to us what she was doing as she went along, her 30 years experience and knowledge shown throughout the job she was performing, she was very kind and polite and she demonstrated to us how we use the new system and made sure we understood and felt comfortable and at ease before she left, a real credit to your company as we were told she is the only female engineer.
Mr T Horsfield
I Would like to compliment and give a big thank you to Ann, who patiently solved a difficult problem with our control panel. Well Done T Horsfield
I just wanted to thank you very much indeed for the prompt, efficient and compassionate way in which you resolved my query on behalf of my mother, Mrs A Thomas. Your prompt action today to ensure that her refund was expedited, following what was clearly an error on the bank’s behalf, is hugely appreciated, especially by my mum. Unfortunately, she really is very ill in hospital and was becoming quite agitated about the whereabouts of the cash, so it was a huge relief to be able to reassure her this afternoon. Many thanks again for dealing with the matter so quickly and compassionately.
Thank you for installing my new alarm system. Anne and Mark were very professional, friendly and helpful and the whole installation went without a hitch. I now feel much more safe and secure. Kindest regards Linda Ricks
What happens if I wish to cancel with my 14 day cooling off period but have had the system installed?read more
We will work with you to resolve any issues you have but if you still wish to cancel you will incur reasonable costs to cover the cost of the installation and removal of the system. We will then cancel your agreement and refund you the balance of your payment 14 days after removal of the equipment.
Any queries please do not hesitate to call our head office 24 hours per day on 01902 607230.
Our reasonable costs cover the following
£0.40 per mile if not in the area
What do I do if I have a fault on my alarm?read more
Due to the advanced nature of the system most faults can be dealt with remotely. We will be happy to investigate any fault you may have with your equipment.
Why use Secure Homes Monitored Alarm Systems?
Most people generally think that a monitored alarm system is no better than a bell-only one;
But they are wrong.
Monitored alarm systems offer you the reassurance that we are watching over your home 24 hours a day, 7 days a week.
Highlighted below are the measures we take as an approved supplier, to ensure that the systems and services we offer are matched to our customers and governing bodies’ requirements.
When considering how we can achieve our objectives to deter, protect and …
Our standard security system provides a high level of protection for you and your family which can be enhanced using optional extras to suit your home (available at an extra cost). The system comes with a response from a guarded security …