I write to compliment you on the way in which you responded to my expression of interest in your security system.

When Mr. Vry came he was exceptionally helpful. He did not try to “bully” me into making a decision, nor he did not pretend that there was a fabulous “offer” that could only be accessed if I signed up there and then. On the contrary, he was informative, understanding, and a pleasure to talk to.

Sadly, at this time I cannot afford to enter into a contract and again Mr. Vry was completely understanding and did not make me feel at all uncomfortable for having refused his product.

While I may not at this moment be able to be a customer, I am certainly going to recommend your company to others of my acquaintance.

Mr & Mr Dilwilyn