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Testimonials

The system has done nothing but help us

We have had the Security System in now for over 6 months and it has done nothing but help us. The System provides the safety we like, and we know that our house and ourselves are protected.

Mr & Mrs Parks

May 20, 2021/by Secure Home Systems
Alarm Response, Testimonials

Call centre response to burglary at home of Daniel Jordan

Hello, my name is Daniel Jordan and I was hit by a home invasion on the 6th September 2019.

I awoke at 0617 with 3 (could be 4) persons in my bedroom shining a torch in my face and demanding where my gold was. I was able to get hold of my medical alert fob and pressed it with the effect that the persons left and the call centre contacted me to see if I was all right on learning that I was ok but had been robbed they asked if they should call the police I (very thankfully) replied yes.

The police arrived at 0625 just missing the robbers who got away with £450 plus some male jewellery (only). The robbers left the house in a mess having sprayed “Mr Muscle” all over to kill DNA and fingerprint detection.

I have already expressed my thanks on the telephone to various contacts at Secure Home Systems but was informed by the security agent that an E-Mail of my thanks would be appreciated, well here it is many thanks to the help desk who were on that day it is much appreciated.

Yours, Daniel Jordan (now with a new security system installed today).

Daniel Jordan

March 15, 2021/by Secure Home Systems
Customer Service, Testimonials

Patiently solving a difficult problem

I would like to compliment and give a big thank you to Anne, who patiently solved a difficult problem with our control panel. Well Done.

Mr T Horsfield

February 13, 2021/by Secure Home Systems
Customer Service, Testimonials

We appreciate you going out your way to help us keep the house secure

Thank you so much again for what your organisation has done to help us at a time when I was really wondering how I was going to cope.

I really appreciate the fact that you have gone out of your way to help us keep the house secure. Kindness personified.

Mrs E Cant

January 14, 2021/by Secure Home Systems
Set Up & Installation, Testimonials

I now feel safe and secure

Thank you for installing my new alarm system. Anne and Mark were very professional, friendly, and helpful and the whole installation went without a hitch. I now feel much more safe and secure.

Linda Ricks

November 2, 2020/by Secure Home Systems
Testimonials

My wife feels much more comfortable

I am very happy with what has been done for us, my wife feels much more comfortable.

Mr & Mrs Adams

September 17, 2020/by Secure Home Systems
Set Up & Installation, Testimonials

Adviser gave us a very informative demonstration of the complete system

The adviser who visited our home gave us a very informative demonstration of the complete system. We as a couple decided that it was what we needed and purchased the system.

The engineer installed the system, and we are very happy with the way it was handled. We hope this information is helpful to others.

Chris & Di, Retford

August 29, 2020/by Secure Home Systems
Customer Service, Set Up & Installation, Testimonials

Dean was polite, very efficient, and extremely helpful

After I telephoned you regarding a strange bleep coming from our system, your engineer Dean called. He replaced all the batteries, checked the whole system, and then gave my husband a lesson on how to use the system properly.

He was polite, very efficient, and extremely helpful.

Thank you for an excellent service. In fact, we intend to downsize next year and will be arranging with you to move the system to our new home.

Mrs Garnett

June 15, 2020/by Secure Home Systems
Testimonials

I am over the moon with the service I have received

I want to thank you for a fantastic service. I am 200% over the moon with the service that I have received and I shall be sending in a letter of thanks.

Mr & Mrs McDonald

April 1, 2020/by Secure Home Systems
Customer Service, Testimonials

Extremely helpful, informative, and courteous

I am contacting you to thank your company for the visit of your representative Mark last week. He was extremely helpful, informative, and courteous and although we shall not be going ahead with the purchase of a system from you we appreciated the time he gave us.

Mr & Mrs Clarke

January 19, 2020/by Secure Home Systems
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Recent Posts

  • Have you seen the On Call vans and cars on the road across the UK?
  • Welcome to our new website!
  • The system has done nothing but help us
  • Call centre response to burglary at home of Daniel Jordan
  • Patiently solving a difficult problem

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Secure Home Systems Ltd.

Unit 28, Fallings Park Industrial, Park Lane, Wolverhampton, WV10 9QB

Recent Posts

  • Have you seen the On Call vans and cars on the road across the UK? May 13, 2022
  • Welcome to our new website! May 28, 2021
  • The system has done nothing but help us May 20, 2021
  • Call centre response to burglary at home of Daniel Jordan March 15, 2021
  • Patiently solving a difficult problem February 13, 2021

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