Connected monitoring 24/7,
365 days per year
We are dedicated to our customer’s safety and protection all day every day. This is why all of our security systems are monitored 24/7, 365 days per year via our monitoring stations that offer security officers and emergency response when required. We guarantee an immediate response from our team of well-trained safety professionals to ensure you and your family are safe and will trigger the call for any external medical and fire assistance if required. Whether or not you are at home yourself in the moment of emergency, rest assured our team is monitoring and responding to any incidents that may occur.
We provide wireless medical emergency buttons that customers can wear and trigger in an emergency. Our professional team is available day and night to ensure you get the help you need as quickly as possible.
Ambulance & fire brigade call outs
Our security systems are linked directly to a monitoring station, which will notify the Fire Brigade and will trigger a response to any fire, smoke, or carbon monoxide incidents. This is a guaranteed service that is working 24/7, monitoring the risk even when alarms and intruder devices are not enabled. We are proud of this life-saving feature and comes as a standard with all Secure Home Systems’ monitored alarm systems.
To support any personal medical emergencies at home, our customers are provided with a Medical Button, which on activation, the monitoring station is alerted and your nominated keyholders are notified. This gives you the peace of mind that when an emergency strikes our trusted team will get the required help to you as soon as possible. Available 24-hours/7 days a week, this feature is a reassuring point of contact in an emergency.
When our customers have one of our security systems installed, specific keyholders are nominated. If at any point an alert or alarm is activated within the system, the nominated keyholders are immediately contacted via our monitoring station. This service is available 24/7 day and night, meaning you can rest assured the people that matter most are taken care of.