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Thank you for the prompt, efficient, and compassionate way in which you resolved my query

I just wanted to thank you very much indeed for the prompt, efficient, and compassionate way in which you resolved my query on behalf of my mother, Mrs Andrea Thomas.

Your prompt action today to ensure that her refund was expedited, following what was clearly an error on the bank’s behalf, is hugely appreciated, especially by my mum. Unfortunately, she really is very ill in hospital and was becoming quite agitated about the whereabouts of the cash, so it was a huge relief to be able to reassure her this afternoon.

Many thanks again for dealing with the matter so quickly and compassionately.

Emma Thomas

July 9, 2019/by Secure Home Systems
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Secure Home Systems Ltd.

Unit 28, Fallings Park Industrial, Park Lane, Wolverhampton, WV10 9QB

Recent Posts

  • Have you seen the On Call vans and cars on the road across the UK? May 13, 2022
  • Welcome to our new website! May 28, 2021
  • The system has done nothing but help us May 20, 2021
  • Call centre response to burglary at home of Daniel Jordan March 15, 2021
  • Patiently solving a difficult problem February 13, 2021

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A company I could trust We were very happy and impressed with the Adviser’s knowledge and professional...
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